Answer:
A. Meta-conflict
Explanation:
Meta-conflict is about whether or how to engage in conflict. In case of conflict between Jon and Ana, they further tend to engage in conflict rather than ease it off. "You don't know" is the negation of Ana who does not disagree without losing her temper. Ana, on the other hand, is ready to "confront the issue" which means she is prepared to escalate the conflict. Ana does not believe in avoiding issue, the first lesson in easing conflict. Jon accuses Ana and Ana is ready to confront.
CNN is one, because all they like to do is bash and talk bad about people on social media
Answer: What is the other motorist likely to do in response, according to the authors of your text:
The other motorist is likely to accept the apology and maybe collect a token fee for repairs.
Explanation: This is because according to the text above which says "It's my fault; I should have been paying closer attention to driving. I'm sorry." That statement alone shows the true sincerity in the apology which would calm the tension or anger of the other motorist. And the matter would likely to be solved amicably.