You would use empathetic listening in conversations with friends or family.
C protagonist, because a foil is someone who contrasts greatly from the protagonist to highlight some of the protagonists characteristics, and the antagonist is basically a villain. Not many in an audience will sympathize with a villain, so the answer use be the protagonist, or the hero that faces obstacles and eventually overcomes them.
a. the audience knows something the character(s) don't
Minus is known as a dash and a plus is usually known as and
