The translation is - hi tony, its a pleasure, how are you? i am Maykel Oropeza asociate of herbalife, i help people with their nutrition ... he’s basically trying to sell you a nutrition guide
Por favor, <span>¿</span>me podría<span> dar una </span>habitación?
The sentence above uses good manners, but also gives a clear message of what you want, which is a room.
Can you give more context?
If this is about Spanish and they are traveling somewhere on a plane, I would say that Manual is worried that Ana forgot her passport because you can't go out of a country without a passport.