Answer: Donald, the branch manager displayed people skills
Explanation: People skills are a combination of behavior and behavioral interactions between people. There are many abilities that fall under the category of people skills, for example, personal effectiveness, interactive skills and negotiation skills. While the customer was shouting, Donald patiently heard and tried to calm the customer which reflected that he respected and valued the customer and kept a positive behavior towards the customer.
Answer:
Green computing is also known as green information technology (green IT)
It is used to repeat any block of code multiple times (iteration)
Dell was using the cost leadership strategy but is now using differentiation leadership strategy.
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The statement is false, technical skills are those that serve to perform a specific function and are also called hard skills.
Technical skills are skills that include knowledge in the mechanical, computer, mathematical or scientific area that will allow a good performance of specific tasks.
- A person with technical or hard skills is able to apply specific methods, procedures and techniques in a specialized field.
- Soft skills refers to the characteristics and personal competencies that show how a person copes with others, it is related to emotional intelligence.
Therefore, we can conclude that technical or hard skills are the practical knowledge necessary to perform specific tasks, while soft skills are those skills associated with the ability to interact effectively on a personal level.
Learn more about technical skills here: brainly.com/question/10976877
