Question

Clarifying Culture: Did Johnson clarify his values and the company’s values in his apology and with his subsequent actions? Did Johnson’s apology and follow-up actions uphold Starbucks’ mission and core values? Did he identify gaps between stated and actual values? Did Johnson’s apology help Starbucks employees figure out if their personal values align with the company’s?

Answer 1

With the apology of Mr. Johnson, he showed that the actions of the police were wrong and did not reflect company values.

What are Company Values?

This refers to the set of ethics that a company has and abides by that helps them keep discipline among staff and achieve their set goals.

Hence, we can see that from the complete information, there is a scandal at Starbucks where two black men have led away from the premises because of their race.

The CEO of Starbucks, Mr. Kevin Johnson immediately apologized and stated that the action was unfortunate and did not in any way reflect the company values of Starbucks as everyone was welcome.

Read more about company values here:

brainly.com/question/24553900

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