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Anastaziya [24]
1 year ago
6

Itil considers the _____ responsible for handling service requests and communications with customers.

Business
1 answer:
SashulF [63]1 year ago
5 0

ITIL considers the service desk responsible for handling service requests and communications with customers.

Communication (from Latin: communicate, meaning "to share" or "to associate is defined as "the self and the other, the private and the public, the inner thoughts and [4] this As the definition suggests, communication is difficult to define in a uniform way because in general terms

communication refers to a very wide range of different actions involved in the dissemination of information. [7] John Peters argues that the difficulty in defining communication is that it is both a universal phenomenon (because everyone communicates) and a specific field of systematic academic research. claim to be based on facts.

Learn more about communications here: brainly.com/question/25645043

#SPJ4

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"Melinda!" bellowed Torn to the company’s HR specialist, "I’ve got a problem, and you’ve got to solve it. I can’t get people in
Morgarella [4.7K]

Answer: Yes training is the solution, training is the effort made by the organization in order to provide their workers with the basic skills needed to ensure the efficiency of the work done in the organization. b.To improve productivity, to solve operational problems, to reduce wastage of materials, to boost employees morale. C. Identify training need, define programme objective, design training programme, implement training programme, monitor feedback during couse

Explanation:

a.

Training can be defined as the effort made by the organization in order to provide their workers with the basic skills needed to ensure the efficiency of the work done in the organization. The main objective of training is to achieve a change in behaviour of those workers trained. Training help the workers to acquire technical knowledge and the problems solving skills in which they can utilized on the job in order to achieve the organizational goals and objectives.

b. The need for training includes the following

1. To improve productivity on the part of both the employees and the organization

2.Training helps in solving operational problems such as reduction in the accident in the workplace, Labour turnover, absenteeism, and grievances rate in the workplace.

3. Training help the organization in reducing the wastage of materials used in the production of goods as well as to ensure better utilization of machines used in production of goods.

4. Training helps in boosting the morale of the workers in the organization, in the sense that as the workers acquired new skills it will make them a better workers which increase their market value and enhanced their earnings power which in the long run lead to job security and self actualization for the workers.

5. Training helps in filling the vacancy for specific manpower need which is crucial to the organization survival but which is very difficult to fill through the external recruitment process

6.Training helps in formation of new altitudes for the workers which will help the workers to contribute their quota towards the achievements of the organizational goals and objectives.

c. The summary of the need assessment include the following

1 . Identify the training needs

2. Define the programme objective

3. Design training programme

4.implement training programme

5. Monitor feedback during the course of training

6. Place training participants back on their jobs

7. Conduct post course evaluation to determined the benefits of the training programme.

7 0
3 years ago
If Country A is an agricultural country and Country B has many cities and factories, it would make sense for
soldi70 [24.7K]

Answer:

Country A to specialize in growing corn while country B specializes in making cars

3 0
3 years ago
Coates Corporation uses a job-order costing system with a single plantwide predetermined overhead rate based on machine- hours.
ICE Princess25 [194]

Answer:

D

Explanation:

8 0
3 years ago
A resource-based strategy Multiple choice question. focuses on efficient execution of both primary and supporting components of
ki77a [65]

Answer:

can be achieved by exploiting resources that are competitively valuable, rare, and hard to imitate by rivals

Explanation:

A resource-based strategy is a form of the technique used by business managers to efficiently utilized the existing and valuable resources of the firm. These resources would be difficult to come by for the competitors such that it is hard for competitors to replicate. Thereby leading a sustainable or long term competitive advantage to the firm

Hence, in this case, the correct answer is A resource-based strategy "can be achieved by exploiting resources that are competitively valuable, rare, and hard to imitate by rivals."

5 0
2 years ago
A project manager has just found out that a major subcontractor for her project is consistently late delivering work. The projec
Olenka [21]

Answer:

compromise

Explanation:

Compromise as a conflict resolution strategy is one that involves finding acceptable reasons such that all the parties involved in the conflict have their concerns satisfied partly.

The project manager saying "You both will have to give up something to solve this problem" means that both parties involved in the conflict will have to come to an agreement that suits or benefits both parties.

Cheers.

6 0
3 years ago
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