Your response to the knowledge you learn about Xia's culture is indicative of cultural awareness.
Cultural awareness is being aware and respectful of the impacts and influences of different cultures. Each culture is different: from how they do things to how they perceive things. Being culturally aware makes you interact without prejudice or judgment, thus lessening the chance of interpersonal conflicts arising from cultural differences.
To become more culturally sensitive, one must be aware of why one want to learn more about other cultures. They also must educate themselves on intercultural communication and be aware of their own biases and culture.
Your question is incomplete, but most probably your full question was
During performance appraisal, you praise Xia for her attention and care to nursing details. You suggest that her care would be further enhanced by a greater acknowledgment of patients' feelings. Xia bursts into tears and leaves the office. Later, you learn that criticism is perceived as akin to failure in Xia's culture. You reflect on how you could modify your approach in the future to acknowledge different cultural interpretations of feedback. Your response is indicative of:
a. Bias.
b. Cultural awareness.
c. Cultural diversity.
d. Ethnocentricity.
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