Even if an unanticipated delay food order is indeed not your company's fault, sending consumers a sincere apology by email or SMS demonstrates that you are aware of the problem and are sympathetic.
<h3>Define the term food order?</h3>
Delivery of food to a customer by a restaurant, shop, or independent food delivery business is known as retail food delivery.
Typically, one places an order through a restaurant, a mobile app, or a food delivery service.
Make no promises you cannot keep:
- Consumers do not like to be given empty guarantees about when their orders would arrive.
- If you offer your customer anything and it doesn't happen, it will have a negative effect on your business in general.
Apologize;
- Customers like it when companies accept responsibility for a mistake and offer an apology. A honest apology is greatly appreciated.
- When you apologize, make sure to include a description of the issue's origin and your plan for resolving it.
To know more about food order, here
brainly.com/question/10450202
#SPJ4