Question

Frank listed the steps for attaching a file to an e-mail. Step 1: Create the message. Step 2: Click Attach File in the Include group. Step 3: Select the desired file. Step 4: Click OK. Which best describes Frank’s error? Step 2 should be done before Step 1. Step 2 should be “Attach File in the Clipboard group.” Step 3 should be done before Step 2. Step 4 should be “Click Insert.”

Answer 1

Answer:

2. Step 4 should be “Click Insert.”

Explanation:

This is the step that is missing in this description. Frank is mostly performing the right actions when it comes to attaching a file to an email. However, he is not following the right step to finalize. Step 4 should read "click insert" in order for the command to be finalized. Learning how to attach a file to an email is a very important skill that Frank would benefit from having.

Answer 2

Which best describes Frank’s error?
Step 3 should be done before Step 2.