It would be rising action. Although it can be climax. However, it is rising action because its leading up to her being trappend beneath it.
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Answer: The tu quoque fallacy
Explanation:
The fallacy that's illustrated by the statement "The customers should be more polite." is the tu quoque fallacy.
The tu quoque fallacy occurs when an invalid attempt is made by a person while responding to criticism. From the question, we can infer that the person accused the customer while responding to the customer's rude behaviour. This is an example of the tu quoque fallacy. It is when a person discredits the argument of others
Both terms describe a way of recounting something that may have been said – but there is a subtle difference between them.
Direct speech describes when something is being repeated exactly as it was – usually in between a pair of inverted commas. For example:
She told me, “I’ll come home by 10pm.”
Indirect speech will still share the same information – but instead of expressing someone’s comments or speech by directly repeating them, it involves reporting or describing what was said. An obvious difference is that with indirect speech, you won’t use inverted commas. For example:
She said to me that she would come home by 10pm.
Direct speech can be used in virtually every tense in English.
Indirect speech is used to report what someone may have said, and so it is always used in the past tense. Instead of using inverted commas, we can show that someone’s speech is being described by using the word “that” to introduce the statement first.
Differences: Earth is 8 times as dense as Saturn. Saturn has more mass than Earth. Saturn is 9 times bigger than Earth. Earth takes 24 hours to complete a day, while Saturn takes 10 hours and 32 minutes. A year on Earth is, well, 1 year, while a year on Saturn lasts 30 years.
Similarities: Earth and Saturn have the similar gravity.