Question

General Plastics Corporation instituted a new absenteeism control policy that took effect the first day of June. It expects the new policy to result in a 25 percent reduction in absenteeism the first year. Like the previous policy, the new program counts vacation days as absenteeism. On the first of September, the personnel director evaluated the results of the program for the first three months and was disappointed to find that absenteeism had dropped only half of 1 percent.
What is the likely problem?

a. Employees are resisting control.
b. The indicator of success was inappropriate.
c. Control is inappropriately focused.
d. The standard is not specific enough.
e. A reduction of 25 percent is too much to hope for.

Answer 1

Answer: B. The indicator of success was inappropriate.

Explanation:

The new policy was implemented to get 25% reduction in absenteeism. However, if vacations are also counted as absenteeism how would one specify if the policy introduced was successful or not?

Therefore, the success parameter was vague and there should be other parameters in order to judge the success of the new policy implemented.