I believe the answer is B. Anecdote
For the first blank: direct
for the second blank: indirect
I think that’s what the question was looking for, hope this helps! :)
Answer:
b. I'm sorry to hear that
Answer - A SMART goal is used to help guide goal setting. SMART is an acronym that stands for Specific, Measurable, Achievable, Realistic, and Timely. Therefore, a SMART goal incorporates all of these criteria to help focus your efforts and increase the chances of achieving your goal.
Metaphor or possibly personification
