Which of the following best defines service excellence? The successful application of interpersonal skills in working with custo
mers The consistent delivery of high quality customer service The delivery of services that satisfies customers The use of customer service skills for in-person, phone, and online service
I would state that service excellence is <span>The delivery of services that satisfies customers because the entire purpose of service is to satisfy the customer.</span>
The delivery of services that satisfies customers.
Explanation:
A company's best qualities include the services rendered on its customers, among others. The quality of the service dictates the outcome of the company's reputation and also sales. The level of excellence that the customer service is also one of the qualities that shows how good or bad the particular company is. Sometimes, customer services play a much larger role in the development and popularity of a company than the actual sales incurred. Any form of service that satisfies the customers best defines service excellence. And it is this level of excellence that will propel the company to new heights and also possibly attract more new customers, while also retaining the present customers.
