Question

The Yadeyeim Association in Israel helps families find caretakers for aging parents and grandparents. It is a nonprofit and non-governmental organization that depends on donations and volunteers to operate. This type of civic involvement is designed to

Answer 1

Here the answer is that this organisation is providing services which are not offered in the regular medical care system - we see here that it's not covered by the insurance and that it's run by donations and volunteers.

Also, it's providing services probably rather to those who can't afford it. (I assume, else the donations would not make sense)