Answer:
What do you need help with?
It doesn't feel good and it really hurts. Truthfully it doesn't matter what people say because it's their OPINION not a FACT.
The first option is false because he says the environment with the officers was very friendly.
There is no evidence for the second one.
It does not seem the case in the third option because the narrator does not express any negative opinions on the people he interacts with.
The last one is the right option (friendly environment with the officers and the sharring of the cigarettes with the drivers).
Sensory imagery, because its giving you a picture of what they're doing
The pattern of end rhymes I presume.