Repetition: It repeats and often strengthens the message you’re making verbally.
Contradiction: It can contradict the message you’re trying to convey, thus indicating to your listener that you may not be telling the truth.
Substitution: It can substitute for a verbal message. For example, your facial expression often conveys a far more vivid message than words ever can.
Complementing: It may add to or complement your verbal message. As a boss, if you pat an employee on the back in addition to giving praise, it can increase the impact of your message.
Accenting: It may accent or underline a verbal message. Pounding the table, for example, can underline the importance of your message.
Principal's point of view changed when Martha said that the jacket had to be given to Joan just because he belonged to an influential family.
<u>Explanation:</u>
The Scholarship jacket was a story about a girl whose name was Martha who belonged to a poor family. The theme of the message was that even despite hard work, poor people had to lead a tough life.
Children who are from rich and influential families are given preference over the children from poor families.