Explanation:
For starting to compose a business message, it is important to collect all the necessary information by conducting a formal research or an informal research.
Now in order to avoid frustration and inaccurate messages while collecting the necessary information, the following questions we should ask ourselves are :
1. How should the sender structure the message?
2. What is the most interesting part of the message?
3. What will happen if the receiver does not take action?
4. When must the receiver take action?
5. What action does the receiver need to take?