Answer: Omg, I thought this was only me. I’m using the website because the app was doing this for me too!
Explanation:
Try resetting your device. If that doesn’t work, just use the website.
If you really need assistance, I suggest asking moderators. They are very helpful.
Hope this helps!
Answer:
I don’t know, did you happened to forget to add an attachmen? Because this kinda random :p
Now I am not 100% sure but go to the internet cause it will have facts about if cell phones are bad