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ivanzaharov [21]
3 years ago
6

The department chain you work for has had numerous complaints about slow customer service. Your colleague, a sales manager, info

rms you that this happened at a previous store she worked for, and it was cleared up by hiring more sales representatives. Should you take her advice? Why not? What techniques can you use in evaluating the problem?
Business
1 answer:
Lady bird [3.3K]3 years ago
4 0

Answer: The advice of sales representative is correct to some extent because one of the reason of slow customer service can be due a lot of customers and small number of sales representatives. But there can be other problem like sales representatives are not trained well to deal with a large number of customers lack of expertise is one the reason plus their motivation can be a reason meaning that they are not paid enough. I don't think so that her advice should be taken because the cause of this is not clear and more valid cause is training of employees and their motivation. Firstly we should know the reason for slow customer service for which we should ask customers by giving them a questionnaire.Second is the cause is lack of expertise so training should be given and if cause is motivation then there should be a pay rise or job rotation, enrichment and enlargement.

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Tatham Corporation produces a single product. The standard costs for one unit of its Clan product are as​ follows:
Alla [95]

Answer:

$3,500 Unfavorable

Explanation:

The computation of variable overhead efficiency variance for Clan for November Year 2 is shown below:-

Variable overhead efficiency variance

=  (Standard labor hours - actual labor hours) × (Standard variable overhead rate)

= (3,500 × 2 - 7,500) × $7

= (7,000 - 7,500) × $7

= $3,500 Unfavorable

Therefore for computing the Variable overhead efficiency variance we simply applied the above formula.

3 0
3 years ago
Online and offline marketing content is meant to drive action, which requires a focus on buyers problems. Effective brand journa
Elena-2011 [213]

Answer:

Stories  

Explanation:

Stories are the stuffs that the people hear about and like to discuss about. Stories are part of the organization culture and are a good means for an organization to affect customer choices because the issues of the customers are highlighted which helps organization to rectify its operations.

7 0
3 years ago
For each of the following transactions, determine if Raymond Corporation has earned revenue during the month of May and, if so,
kompoz [17]

Answer:In the month of May, Revenue was only earned from Customer C $3,400 and customer D, $2,300. Revenue was not earned from Customers A and B in the month of May. Therefore, total revenue is $5,700.

Explanation:In accordance with the principle of revenue recognition,Revenue will only be recognised when it is earned and services when they are fully rendered. For Customer A, the service has not been rendered, Therefore, the revenue is not yet earned.

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6 0
3 years ago
Aside from an associates degree what else can earn at a two year college
Assoli18 [71]
A two year college may also have a vocational technical side beside the associate degree.
Vo-tech careers can take 12-24 months of study; examples culinary arts, house construction, vet tech, cosmetology. Certificate programs are also available for learning specific computer programs, project management, or health aide.
You might want to check out Pensacola State college for a good look.
3 0
3 years ago
Read 2 more answers
Mega Mart is a part of a business unit that has grown very slowly over the years. According to your local business newspaper, th
arlik [135]
The right answer for the question that is being asked and shown above is that: • • Mega Mart is a “dog.” A business unit is considered a dog is when the market growth rate is low and the relative market share is also low. 

Business unit that has grown very slowly.
They have a very low share.<span>
</span>
8 0
3 years ago
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