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ivanzaharov [21]
3 years ago
6

The department chain you work for has had numerous complaints about slow customer service. Your colleague, a sales manager, info

rms you that this happened at a previous store she worked for, and it was cleared up by hiring more sales representatives. Should you take her advice? Why not? What techniques can you use in evaluating the problem?
Business
1 answer:
Lady bird [3.3K]3 years ago
4 0

Answer: The advice of sales representative is correct to some extent because one of the reason of slow customer service can be due a lot of customers and small number of sales representatives. But there can be other problem like sales representatives are not trained well to deal with a large number of customers lack of expertise is one the reason plus their motivation can be a reason meaning that they are not paid enough. I don't think so that her advice should be taken because the cause of this is not clear and more valid cause is training of employees and their motivation. Firstly we should know the reason for slow customer service for which we should ask customers by giving them a questionnaire.Second is the cause is lack of expertise so training should be given and if cause is motivation then there should be a pay rise or job rotation, enrichment and enlargement.

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A total of $44,000 is invested in two municipal bonds that pay 5.75% and 7.25% simple interest. The investor wants an annual int
Nataliya [291]

Answer:

Amount invested at 5.75% = $30,000

Amount invested at 7.25% = $14,000

Explanation:

Let the amount invested

at 5.75% = X

at 7.25% = Y

According to given condition

X + Y = $44,000 ( Eq 1)

and

0.0575X + 0.0725Y = $2,740 ( Eq 2)

By multiplying ( Eq 1) with 0.0575

0.0575X + 0.0575Y = $2,530 ( Eq 3)

By subtracting ( Eq 3) from ( Eq 2)

0.0725Y - 0.0575Y = $2,740 - $2,530

0.015Y = 210

Y = 210 / 0.015

Y = $14,000

X + $14,000 = $44,000

X = $44,000 - $14,000

X = $30,000

Check:

$30,000 x 5.75% + $14,000 x 7.25% = $2,740

$2,740 = $2,740

5 0
3 years ago
TT TOYS manufactures toys. The company recently started buying paint for its toys from a Chinese firm. This Chinese company is p
snow_lady [41]

Answer:

The correct answer is Supply Chain

Explanation:

TT toys have recently started buying paint from a Chinese company to complete the final product. The Chinese company is part of the supply chain because it is helping TT toys to complete the final product. The Chinese company is providing a resource, and any operation which acts as a source, resource, or information to complete a product is a part of a supply chain management.

4 0
3 years ago
The following data is from the Ace Guitar Company for the A and B regions.
Marina CMI [18]

Answer:

Ace Guitar Company

The service departments' expenses proportional to the sales of each region are as follows:

A Region = $216,580

B Region = $116,620

Explanation:

a) Data and Calculations:

                                A Region      B Region    Total

Sales                       $773,500     $416,500  $1,190,000

Cost of goods sold  293,900       158,300      452,200

Selling expenses      185,600       100,000     285,600

Service department expenses

Purchasing              $199,900

Payroll accounting     133,300

Total                        $333,200

A Region = $216,580 ($773,500 / $1,190,000 * $333,200)

B Region = $116,620 ($416,500 / $1,190,000 * $333,200)

8 0
3 years ago
Why would economic growth be important to maintaining national strength?
never [62]
D. Economic growth creates the wealth that pays for defense and future investments.
5 0
3 years ago
Read 2 more answers
If you borrow $25,000 from a local finance company and you are required to pay $4,424.50 per year for 10 years, what is the annu
djyliett [7]

Use this formula:

A= P(1+rt),

A is the final investment amount (4424.50x10)

P is the principal amount (25,000)

r is the rate of interest (annual)

t is the time period (10)

If A= P(1+rt),

then (1+rt) = A/P.

(1+r(10)=( 44,245)/25,000

10r=1.7698-1

r=.7698/10

<span>r=.07698 or 7.698%</span>

3 0
3 years ago
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