All categories

3 years ago

Based on the problems you have seen so far at gearon, what type of crm applications will be most helpful to the company?

2 answers:

6 0

The most helpful application would be Relationship Management and Customer<span> Support Applications
The problem that experienced by Geareon is not acquiring a new customer, but rather involves in something around s</span><span>upporting and retaining current customers.
In order to solve this, Gearon need to implement better ways that allow the customers to feel connected with the company.</span>

victus00 [196]3 years ago

3 0

The type of CRM applications that will be most helpful to the company is the analytical CRM.

<h2>Further Explanation</h2>

CRM stands for Customer Relationship Management. It is a discipline in business and technology that manages the ways a company handles its customer for the purpose of increasing revenue, profitability, customer satisfaction and retention. Another goal of CRM is to improve the company’s customer focus by analyzing different aspects of customer relationships which includes customer service, sales, and marketing.

CRM Applications is a form of information technology that automates and integrates departments in an organization that is customer-related such as sales, marketing and customer service so that they can provide quick and consistent service to their customers.

Types of Customer Relationship Management (CRM) applications

Operational CRM provides support to sales automation, marketing automation and service automation. It streamlines these business process in order to generate leads, convert leads into contacts, acquire all relevant details and to provide service for the whole lifecycle of the customer.

Analytical CRM provides support to top management, sales, marketing and customer support in analyzing the better way to serve customers by using the data generated by operational CRM. Through this data analysis, top management can take better decision, marketing team can determine effective campaign, sales can boost sales and customer support team can improve the quality of their support thus building strong customer relationship.

Collaborative CRM also called Strategic CRM. It enables an organization to work with different business units by sharing customer information. For example, inquiry from a customer service team could be useful for sales team to generate lead.

Learn more:

Sales and marketing lead brainly.com/question/4392072
Marketing brainly.com/question/6988222

Keywords: CRM, customer relationship management, customer

You might be interested in

"esprit de corps”' is a term associated with

Aleks04 [339]

<span>"esprit de corps” is mostly associated with loyalty and camaraderie. The following (order and discipline, morale, goals and accountability, mentoring, communication) are related to the meaning of the phrase.

a. order and discipline are evident in a group when the team respects the leader, as well as the leader respects his team. This is the foundation of discipline.

</span>

4 0

3 years ago

Adolescent group members may share information too soon or even reveal inappropriate information about themselves, for which of

dusya [7]

Answer:

Question: Adolescent group members may share information too soon or even reveal inappropriate information about themselves, for which of the following purposes?

Answer: To impress other members

Explanation:

There are various reasons why it can be said that adolescent/teen may share too much information about themselves: it can be as a result of i) peer pressure; ii) need to outshine other members of the group and gain a certain level of reputation within the group: iii) it may also be just for fun.

3 0

3 years ago

Assume that the company wanted to do some advertising in the states where the candidates were campaigning about the benefits of

defon

Answer:

B. All of these are correct.

Explanation:

The restriction must not be more broad than is necessary to serve the substantial government interest.

The restriction must directly advance the substantial government interest.

The government interest that will be advanced by the restriction must be substantial.

8 0

3 years ago

FAS 13 sets forth four criteria for determining whether or not a lease must be classified as a capital lease. How many of these

storchak [24]

Answer:

xszxszxs

Explanation:

xsxzxszxsz

4 0

3 years ago

On November 1, 2018, ABC signed a $100,000, 6%, six-month note payable with the amount borrowed plus accrued interest due six mo

Kryger [21]

Answer:

ABC

In recording the payment of the note plus accrued interest at maturity on May 1, 2019, ABC would: __________

Journal Entries:

May 1, 2019:

Debit Interest Payable $1,000

Debit Interest Expense $2,000

Debit Notes Payable $100,000

Credit Cash $103,000

To record the payment of the note plus accrued interest at maturity.

Explanation:

a) Data and Calculations:

November 1, 2018:

6% 6-month Note Payable = $100,000

December 31, 2018:

Accrued interest = $1,000 ($100,000 * 6% * 2/12) for 2 months

May 1, 2019:

Interest Expense = $2,000 ($100,000 * 6% * 4/12) for 4 months

Transaction Analysis on May 1, 2019:

Interest Payable $1,000 Interest Expense $2,000 6% Notes Payable $100,000 Cash $103,000

6 0

3 years ago