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Afina-wow [57]
3 years ago
10

A customer has contacted you and expressed anger about the service provided by your company. During the call, you discover that

another technician responded to the customer's original issue. In spite of the customer's tone, you remain calm. What should you do next?
Business
1 answer:
Furkat [3]3 years ago
6 0

Answer:

listen to the entire complaint

Explanation:

In the scenario being described, you should listen to the entire complaint. This will make the customer feel as though you are paying attention and listening/understanding her frustration and by doing so you might also acquire new information regarding the issue that was not previously shared to the other technician. Once the client has finished venting her anger and explaining the situation, only then should you begin to offer a solution.

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Which of the following is a disadvantage of being a private limited company?
inysia [295]
The most likely answer here is B
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2 years ago
If the exchange rate for Canadian and U.S. dollars is 0.92777 to 1, this implies that 13 Canadian dollars will buy ____ worth of
Mazyrski [523]

Answer:

U.S. dollars = 14.012 U.S. dollars

Explanation:

Below is the exchange rate:

0.92777 Canadian dollars = 1 U.S dollars

Thus to find the amount of U.S. dollars bought from the 13 Canadian dollars, just divide the 13 Canadian dollars from 0.92777. Therefore the resulting answer will be the U.S. dollars.

U.S. dollars = 13 / 0.92777

U.S. dollars = 14.012 U.S. dollars

8 0
2 years ago
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6 0
2 years ago
A written representation from a client’s management that, among other matters, acknowledges responsibility for the fair presenta
7nadin3 [17]

Answer:

The answer is Chief Executive Officer and and the Chief Financial Officer

Explanation:

As part of the requirements for audit process, the external auditor will obtain from the management a written representation for the financial statements being presented to the external auditor. The management is responsible for the preparation of Financial statement and the external auditor expresses their opinions on it.

To show accountability, The Chief Executive Officer and the Chief Financial Officer both sign on it.

6 0
2 years ago
Lacy's Linen Mart uses the average cost retail method to estimate inventories. Data for the first six months of 2021 include: be
yaroslaw [1]

Answer:

$83,850

Explanation:

Lacy's Linen Mart

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Add: net purchases$331,000 $499,000

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Cost-to-retail percentage

= $419,500÷ $638,000 = 65%

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Therefore the estimated inventory at June 30, 2021, would be $83,850

5 0
3 years ago
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