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Afina-wow [57]
3 years ago
10

A customer has contacted you and expressed anger about the service provided by your company. During the call, you discover that

another technician responded to the customer's original issue. In spite of the customer's tone, you remain calm. What should you do next?
Business
1 answer:
Furkat [3]3 years ago
6 0

Answer:

listen to the entire complaint

Explanation:

In the scenario being described, you should listen to the entire complaint. This will make the customer feel as though you are paying attention and listening/understanding her frustration and by doing so you might also acquire new information regarding the issue that was not previously shared to the other technician. Once the client has finished venting her anger and explaining the situation, only then should you begin to offer a solution.

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valentina_108 [34]

Answer:

B. the amount a buyer is willing to pay for a good minus the amount the buyer actually pays for it.

Explanation:

a consumer surplus is the amount that exceeds the amount that a consumer actually pays for a product and the amount they are willing to pay

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In considering the market for yen and dollars, when the dollar depreciates:_________
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You bought a car for $17,250. You put down $3,000 cash and have to take a loan out to pay for the rest. The car dealership is of
LuckyWell [14K]

Answer:

Interest will be $855 x 10 years= $8,550

Explanation:

Interest

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4 0
3 years ago
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