1answer.
Ask question
Login Signup
Ask question
All categories
  • English
  • Mathematics
  • Social Studies
  • Business
  • History
  • Health
  • Geography
  • Biology
  • Physics
  • Chemistry
  • Computers and Technology
  • Arts
  • World Languages
  • Spanish
  • French
  • German
  • Advanced Placement (AP)
  • SAT
  • Medicine
  • Law
  • Engineering
Afina-wow [57]
3 years ago
10

A customer has contacted you and expressed anger about the service provided by your company. During the call, you discover that

another technician responded to the customer's original issue. In spite of the customer's tone, you remain calm. What should you do next?
Business
1 answer:
Furkat [3]3 years ago
6 0

Answer:

listen to the entire complaint

Explanation:

In the scenario being described, you should listen to the entire complaint. This will make the customer feel as though you are paying attention and listening/understanding her frustration and by doing so you might also acquire new information regarding the issue that was not previously shared to the other technician. Once the client has finished venting her anger and explaining the situation, only then should you begin to offer a solution.

You might be interested in
When the budget is in deficit, the government generally:
IceJOKER [234]
When the government is in deficit, it A) increases the public debt.

Hope this helps! :)
4 0
3 years ago
Read 2 more answers
Joyce's investments earn 5% nominal annual return right now while the inflation rate is at 1%. If inflation increases to 5%, it
Dafna1 [17]
So if each nominal is 5 and the inflation 1 so if you have 5  inflation you will have 25 nominal 
6 0
3 years ago
Read 2 more answers
____________ is best defined as a statistical procedure, which involves quantitatively pooling the data from a group of independ
Ludmilka [50]
The meta-analysis is the best represent as a statistical action, that which involves quantitatively pooling the data from a group of independent studies that have studied the same or similar clinical problems, by using the same or similar research methods.
3 0
3 years ago
Who invented the smart phone
Anika [276]
Rob Stohard invented the smartphone
6 0
3 years ago
The following transactions occur for Cardinal Music Academy during the month of October:
tamaranim1 [39]

Answer:

The entries to record the transactions are given below.

a. Provide music lessons to students for $7,000 cash.

Debit Cash Asset                          $ 7000

CreditService Revenue income   $ 7000

b. Purchase prepaid insurance to protect musical equipment over the next year for $3,000 cash.

Debit Prepaid Insurance equipment Asset $ 3000

Credit Cash Asset                                          $ 3000

c. Purchase musical equipment for $10,000 cash.

Debit Equipment Asset    $ 10,000

Credit Cash Asset            $ 10,000

d. Obtain a loan from a bank by signing a note for $10,000

Debit Cash Asset            $ 10,000

Credit Notes payable     $ 10,000

7 0
2 years ago
Other questions:
  • A pretzel-stand owner in Chicago hires workers to make hot pretzels and sell them to customers. If the firm is competitive in bo
    13·1 answer
  • Ronda's debt to Skye is past due. Skye brings a legal action against Ronda to collect the debt. To ensure that a judgment in Sky
    8·1 answer
  • The demand for most products varies directly with changes in consumer incomes. Such products are known as_________.
    13·2 answers
  • Apple Inc. is the number one online music retailer through its iTunes music store. Apple sells iTunes gift cards in $15, $25, an
    14·2 answers
  • How does specialization benefit both producers and consumors in a free market economy?
    14·1 answer
  • Ralph Waters operates a watch repair business in Mesa, Arizona. He orders most of his parts from out-of-state suppliers. He orde
    8·1 answer
  • The ________ problem occurs when supervisors tend to rate all their subordinates consistently low.
    9·2 answers
  • Suppose a publisher faces the following costs of producing 10,000 newspapers each month: $5,500 cost of labor; $2,200 monthly mo
    9·1 answer
  • The state of Florida is known to produce oranges more than majority of the other states, so Florida has a(n) __________ in orang
    7·1 answer
  • The Quaint Quilt produces and sells handmade quilts. Variable manufacturing costs total $140 per quilt. Fixed manufacturing over
    6·1 answer
Add answer
Login
Not registered? Fast signup
Signup
Login Signup
Ask question!