1answer.
Ask question
Login Signup
Ask question
All categories
  • English
  • Mathematics
  • Social Studies
  • Business
  • History
  • Health
  • Geography
  • Biology
  • Physics
  • Chemistry
  • Computers and Technology
  • Arts
  • World Languages
  • Spanish
  • French
  • German
  • Advanced Placement (AP)
  • SAT
  • Medicine
  • Law
  • Engineering
sukhopar [10]
3 years ago
9

Which of these guidelines should you follow when responding to customers online? Check all that apply. Respond in less than 24 h

ours. Personalize and humanize your business. Blame another department or company. Be open about when and how you will improve the situation. Correct mistakes politely.
Business
1 answer:
TEA [102]3 years ago
7 0

Answer:

1-  Respond in less than 24 hours

2- Personalize and humanize your business

3- Be open about when and how you will improve the situation

4- Correct mistakes politely

Explanation:

The best way to respond to an online customer is through clear, precise and informative language, the answers should be personalized and not an automatic message, this will demonstrate to the customer that the service is a differential and their questions will be directly resolved. It is also important that messages are answered quickly to show engagement and quick fix. The flaws that will occur in the process should also be communicated in a clear, polite manner and the time for problem solving should be told as well. This demonstrates to customers an efficient and secure company.

You might be interested in
The following book and fair values were available for Westmont Company as of March 1.
-BARSIC- [3]

Answer:

DR Inventory                                        $609,000  

     Land                                                 $1,086,750  

     Buildings                                         $2,138,250  

     Customer Relationships                $842,250  

     Goodwill                                           $965,750  

CR Accounts Payable                                           $102,000  

       Common Stock                                                       $56,400

       Additional Paid-In Capital                                     $1,353,600

        Cash                                                                       $4,130,000

Working

Common Stock = 28,200 shares * $2 = $56,400

Additional Paid in Cap = 28,200 shares * ( 50 - 2) = $1,353,600

DR Additional Paid-In Capital                            $32,400

CR Cash                                                                                $32,400

DR Professional Services Expense                   $49,800

CR Cash                                                                                $49,800

8 0
3 years ago
Digby has a roe of 0.24 (roe = net income/equity). that means:
djyliett [7]

Answer:

each dollar that is invested by the shareholders

Explanation:

The formula to compute the return on equity is shown below:

Return on equity = (Net income) ÷ (total equity)

It shows a relationship between the net income and the total equity so that the correct percentage can be computed.  

It also shows the profitability of the company which reflects each dollar that is invested by the shareholders

5 0
4 years ago
When Tom’s customer tells him that she needs a new sofa because her house burned down, he hears the sadness and pain in her voic
Gnoma [55]
Emotional reasoning and humanism.
4 0
3 years ago
Read 2 more answers
Pablo Management has ten employees, each of whom earns $100 per day. They are normally paid on Fridays for work completed Monday
Ganezh [65]

Answer:

Year end adjusting entry:

                                                     Debit               Credit

Salaries expense                         $1,000

(10*100)

Salaries payable                                                   $1,000

January 4, journal entry:

                                                     Debit               Credit

Salaries expense                        $3,000

(10*100*3)

Salaries payable                          $1,000

Cash                                                                    $4,000

(10*100*4)

Explanation:

The year end adjusting entry that shall be recorded by the Pablo management in its accounts on December 31 in respect of salaries expenses is given as follows:

                                                     Debit               Credit

Salaries expense                         $1,000

(10*100)

Salaries payable                                                   $1,000

The journal entry that shall be recorded by the Pablo management in its accounts on January 4 in respect of salaries paid to employees is given as follows:

                                                     Debit               Credit

Salaries expense                        $3,000

(10*100*3)

Salaries payable                          $1,000

Cash                                                                    $4,000

(10*100*4)

6 0
4 years ago
Farmer's Supply, Inc. is considering opening a clothing store, which would be a new line of business for the firm. Management ha
timurjin [86]

Answer:

E)Pure play approach

Explanation:

From the question we are informed about, Farmer's Supply, Inc. who is considering opening a clothing store, which would be a new line of business for the firm. Management has decided to use the cost of capital of a similar clothing store as the discount rate that should be used to evaluate this proposed expansion. In this case, the terms used to describe the approach Farmer's Supply is taking to establish an appropriate discount rate for the project is Pure play approach.

Pure play approach In finance, can be regarded as be used in estimating cost of equity capital especially of that of

private companies, and this involve the examination of beta coefficient of single focused companies as well as public companies. In this approach

company set it's focuses on a particular single type product.

6 0
3 years ago
Other questions:
  • Three brothers of a family own a furniture showroom. Each of them is actively involved in handling the day-to-day business activ
    10·1 answer
  • Which of the following statements about strategic groups is FALSE? Select one: a. Strategic groups help chart the future directi
    8·2 answers
  • Coworkers Yvonne and Rodney are trying to finish cleaning the store by washing dishes and sweeping the floors. To finish both ta
    5·1 answer
  • Is the concept of a team bonding through the subjugation and humiliation of some of its junior members valid, or do these behavi
    9·1 answer
  • Makers Corp. had additions to retained earnings for the year just ended of $248,000. The firm paid out $187,000 in cash dividend
    13·1 answer
  • Portfolio A has an average return of 13.6 percent, a standard deviation of 17.2 percent, and a beta of 1.38. Portfolio B has an
    13·1 answer
  • Use the following data to determine the total dollar amount of assets to be
    13·1 answer
  • On January 1, the Matthews Band pays $65,800 for sound equipment. The band estimates it will use this equipment for four years a
    8·1 answer
  • Employee ________ provides new employees with the basic background information required to perform their jobs satisfactorily.
    7·1 answer
  • funcycle manufacturing's budget includes the following credit sales for the current year: september, $146,000; october, $137,000
    7·1 answer
Add answer
Login
Not registered? Fast signup
Signup
Login Signup
Ask question!