It's part of Freytag's pyramid: exposition ---> rising action ---> climax ---> falling action ---> denouement.
The exposition would be like the introduction and the denouement would be the resolution for sure. I think the climax would be the turning point so the rising action would be the complications. It might be vice versa. I'm not 100% sure which one goes with which.
D is correct. :)
It may be divided into acts and scenes.
