Answer:
Most of the characters Alice meets in Looking-Glass land are quite rude.
Explanation:
The excerpt shows that some "Alice through the Looking Glass" characters are rude. That's why Lewis Carroll wrote that Alice is surprised by the poor treatment she gets from these characters and she tries to speak things that improves the relationship between her and the rude characters.
Answer:
Classification
Explanation: this is breaking down broad subjects into more manageable parts. You can make things to be in smaller and more specific points or parts for better understanding. A text can be broken down into topics, then subtopics and even smaller topics created from the subtopic for better understanding.
