Answer: Customer relationship management
Explanation: In simple words, customer relationship management refers to the process under which an organisation tries to interact more with its customers for feedback etc.
Customer relationship management helps the company to secure a strong customer base and enjoy a competitive advantage. In the given case, the hotel chain is trying to attract customers by giving them awards for loyalty.
Hence the case depicts customer relationship management.
The improvement to this website that would best help to solve the problem so that customers would know what best to expect are High-quality product photos.
The issue is that there is disconnection between what the customers see and what they get.
In order to meet with customer complaints, Marcus has to listen to the problems that they seem to be having.
Then he has to effect the required changes by creating a connection between what his customers see and what they get.
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Answer:
According to a physical count, 600 units were on hand at the end of March. The cost of goods sold for March applying the FIFO method is:
$1081600
Explanation:
MARCH 1 800 20
MARCH 8 8600 22
MARCH 8 15400 22
MARCH 8 22400 24
MARCH 8 27400 24
Final Inv. 600
Sell units 74000
FIFO Purch. Unit cost Sell Un. Cost
MARCH 1 800 20 800 16000
MARCH 8 8600 22 8600 189200
MARCH 8 15400 22 15400 338800
MARCH 8 22400 24 22400 537600
MARCH 8 27400 24 26800 643200
74000 1081600
Answer:1. $7720
2. $7945
3. $7758
Explanation: 1. First in First out method which means the first inventory to be purchased by company will be the first to be sold.
Total cost of Sales = Total number of units Sold * Total Cost of inventory sold
= 100units*$5+ 300units*$5.30+ 200units*$5.35 + 450units*$5.60
=$7720
Total units sold=1450 we started from first inventory which was the balance of inventory of 100 units downwards up to the 1450th unit sold that was purchased on the 26th of April by the company.
2. Last in first out method is where the last bought inventory is sold first.
Total cost of sales= Total number of units sold * Total cost of units sold =200units$*5.80+ 600units*$5.60+ 200units*$5.35+300units*$5.30+150units*$5.1
=$7945
Total units sold still 1450 but we calculated the cost from the last purchased unit from 30th April to the 1450th unit sold which was on the 12th of April.
3. Average Cost = (Sum of all costs/Total number of costs)* total units sold
= (($5+$5.1+$5.3+$5.35+$5.6+$5.8)/6)* 1450
=$7769.58
