Answer:
B) incorporate the unique demands of different cultures
Explanation:
To be effective, an employee involvement program must ________.
A) rightsize the company by eliminating obsolete positions
B) incorporate the unique demands of different cultures
C) mandatorily establish work councils in the company
D) eliminate the influence of employees in managerial decision making
E) implement autocratic ways of handling its employees
Answer:
b.
Explanation:
Based on the scenario being described within the question it can be said that this is an example of strategies to improve customer responsiveness and innovation. Which is what the training class is providing by teaching the managers these skills they will be able to better communicate with customers is a wide range of circumstances, thus increasing customer responsiveness.
Answer:
The correct answer is letter "A": questions as statements.
Explanation:
Using questions as statements is a selling technique in which the salesperson allows the prospective buyers to lead the interview by their ideas about a project so they implicitly assume they are having the approval of the salesperson on their thoughts which will make them feel more comfortable about the product, thus, increasing the possibility of them making the purchase. Clerks must make sure that most of the ideas of the buyers match the product they are attempting to acquire no to give consumers a false expectation.
Answer:
Un instructor es un profesional cuya tarea es la de, como su nombre lo indica, instruir a otras personas respecto de la realización de una actividad, arte o tarea determinada.
Así, por ejemplo, existen instructores de diversas actividades, como vuelo, buceo, entrenamiento personal, etc., los cuales enseñan a las personas a realizar su actividad, supervisando su performance y corrigiendo sus errores, para formar así personas idóneas en el arte o actividad que el instructor domina.
