I believe A and D are correct. The mood is set at the beginning of the story, and the climax and resolution occur later.
Money is at the heart of the conflict.
Explanation:
Eliza (the girl) was insisting to pay for her lessons even though Higgins did not demand it. It was due to the hesitation of Higgins to teach her to speak gently. Eliza deciphered this as Higgins reluctance of not working for free since he must have thought that poor flower girl won’t have enough to pay for his speaking course.
To clear the air regarding the same, Eliza kept insisting for following a professional approach where she would pay for her speaking course.
How have the shelter's programs and efforts been affected by the lack of volunteers, because she is writing about the lack of volunteers.
Makes passage more rleateable
