Answer:
A.) Consumer Education
Explanation:
CRM is an acronym for customer relationship management and it typically involves the process of combining strategies, techniques, practices and technology so as to effectively and efficiently manage their customer data in order to improve and enhance customer satisfaction.
Simply stated, it's a strategic process which typically involves collecting customer information for the purpose of improving a customer's future experience.
Therefore, this employees are saddled with the responsibility of ensuring the customer are satisfied and happy with their service at all times.
In this context, consumer education is a strategic process which typically involves gaining the necessary resources and skills required to manage consumer resources in order to continue to provide satisfactory services to them.
Answer:
C. overturn the punitive damage award as grossly excessive
Explanation:
Independently owned firms that take title to the merchandise they handle, are classified as either full-service or limited-service, and go by names like industrial distributors are known as merchant wholesalers.
<h3>What are merchant wholesalers?</h3>
Merchant wholesalers are described as independent businesses that sell goods after purchasing them from the manufacturers. It is important to mention that the merchant wholesalers are the one that purchases goods and sells them to other third parties. Merchant wholesalers form an important part of indirect sales.
The merchant wholesalers are the ones that purchase the goods, store them, and handle them physically in bulk quantities. The merchant wholesalers sell the goods to the other retailers, but only in small quantities.
It can be concluded that independently owned firms that take title to the merchandise they handle, are classified as either full-service or limited-service, and go by names like industrial distributors are known as merchant wholesalers.
To know more about, wholesale retailers, check this link:
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