<span>The process of resolving consumer complaints with the use of a third party who suggests a solution through discussion and negotiation is A. Mediation</span>
The author of the passage includes facts to refresh the reader about the story and the background of the text.
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These descriptive details explain that Joe is self-confident.
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Its looks fine as is, I would just change it to "Oh yea." Josh says, ect.
Or you could say "oh yea." Josh says, "I forgot to mention that throwing a little gathering with some people you and I know." Put something here about what 'Josh' is doing (he looks at you, he looks away, ect.) "You better get comfortable because tonight is going to be one hell of a night."
Explanation: