Benvolio is kind, he wants to keep peace and he cares about Romeo
Answer:
When someone has their own story, and gives good details it helps the reader have empathy, or shows prespective. Now the reader can think " I wonder what would happen if I were in that situation".
Electoral college votes. A recent example of this is the 2016 US election, where Clinton won the popular vote, while Trump won the electoral college votes by a landslide. Since electoral college votes are what really count, Trump won.