While a business may be legally bound by restrictions such
as union contracts, customer privacy policy, and employee confidentiality laws,
indeed, there are gray areas inside which ethical decisions need to be made.
Many businesses have struggled with decisions like the one mentioned above
especially in challenging economic times such as these.
Communication is only 7 percent verbal and 93 percent non-verbal. The non-verbal component was made up of body language (55 percent) and tone of voice (38 percent). This is what one of my teacher told me but I’m not 100% sure it’s right