Question

Roberto comes running into the house visibly agitated. between roberto's sobs, his dad picks out "bike," "sledgehammer," "miguel," and "hate." after some coaxing, roberto tells his dad that miguel was kicked out of the game because he wasn't playing fair and later came back with a sledgehammer and hit his bike. his dad says, "you must have really been mad when he broke the rules and a little bit afraid when he hit your bike with the sledgehammer." roberto replies, "uh-huh." which skill for responding with empathy is roberto's father using?

Answer 1

Roberto's father used his listening and emphatic responding skills. He was able to summarize and paraphrase what Roberto told him. That is an indication that he listened well. His empathic response is a reflection of Roberto's feelings, showing his son that he cared and that he understand him clearly.