The answer is B. Literacy rates are increasing in the region, and the gap between men and women is decreasing. Annual regional-level literacy estimates based on national data and the Unesco Institute for Statistics projections from 1990 to 2016 tell us that Eastern and South-Eastern Asia, Southern Asia, and Northern Africa and Western Asia have made the greatest progress in improving adult literacy over the past 26 years .
According to the Fact Sheet No. 45 dated September 2017 of the Unesco Institute for Statistics, Northern Africa and Western Asia literacy rate went from 64% to 81. The youth literacy rate increased in Northern Africa and Western Asia from 80% to 90% and sub-Saharan Africa from 65% to 75%. Female literacy rates-lower than male literacy rates at the start of the period - generally grew faster than male literacy rates between 1990 and 2016.Thus, the gap between men and women has decreased in all regions over the past 26 years.
Answer:
b. Try not to argue with her or be defensive.
c. When talking with her, use clarifying statements to show her you understand the problem.
d. Don't dismiss what she says the problem might be.
Explanation:
In facing or relating with a difficult client as a customer relation officer, one of the basic things to do is to avoid arguing with her or to be defensive. You simply avoid anything that will lead to argument, politely and calmly make your point and pass it across.
The next thing needed to be done is to ensure you clarify her properly, leave no room for doubt from her concerning your knowledge on the product.
Finally, dont overlook her complaint on what the problem is, show empathy, listen through and offer your best solution.
Answer:
desertification
Explanation:
Desertification is a term that describes a form of environmental damage, most particularly in regions that are considered to have a low amount of rainfall. This is often caused largely as a result of human activities such as excessive crop cultivation, animal grazing, and the feeling of trees.
Hence, in this case, the environmental damage that occurs when plants and vegetation are subjected to too much animal feeding is referred to as DESERTIFICATION
