Go to https://www.cliffsnotes.com/literature/r/romeo-and-juliet/character-analysis/romeo it really helps
The answer would be A) Cacti's
I think the correct answer from the choices listed above is option C. The best revision that removes the informal language from the passage would be to change only sentence 2 to "This class has given me the opportunity to build skills such as answering phones professionally and using spreadsheets and databases."