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BabaBlast [244]
3 years ago
6

When delivering bad news to customers, use an indirect strategy as you would with other bad news messages, and maintain a positi

ve tone. Occasionally, companies disappoint their customers. Whenever possible, these problems should be addressed immediately. Choose the best answer for the following question about handling customer problems.
What is the first step you should take when a problem arises?
1. Call the individual customer.
2. Disguise the problem as a "technical error."
3. Explain to the customer what they did that caused the problem
Business
1 answer:
lbvjy [14]3 years ago
7 0

Answer:

1

Explanation:

Well, the focus of an indirect strategy is to create a new peak of satisfaction, when dealing with a disappointing situation. So the key is leaving a positive tone after all. Since maintaining a regular customer is always cheaper than getting a new one.

So, it's important to have an honest conversation with the customer and and offer a good compensation and provide a follow up until the problem is solved, so that the customer be enchanted by the respect shown. In addition to this, make this a turning point. By doing that the customer will regain confidence.

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Purchasing power parity (ppp) is considered an __________ measurement poverty levels
Nastasia [14]

Purchasing power parity (ppp) is considered an objective measurement poverty levels.

Purchasing power parity:

  • By removing the variations in price levels between nations, purchasing power parities (PPPs) are rates of currency translation that aim to equalize the purchasing power of various currencies.
  • monetary and developmental. Timothy Callen the rate at which the equivalent amount of goods and services might be purchased in one country using the currency of the other at a certain exchange rate.
  • By taking the geometric mean of the pricing relationships between each pair of economies for the two varieties of rice, the basic-heading PPP for each pair of economies may be calculated directly. This comparison is bilateral.
  • China, despite still being a developing country, is thought to have the greatest PPP in the entire world. This is due to the country's economy being the largest in the world, despite the fact that the bulk of its population earn extremely low wages.

Learn more about Purchasing power parity here

brainly.com/question/14635386

#SPJ4

7 0
1 year ago
Jessica’s Office Supply, Inc., had 300 calculators on hand at January 1, 2017, costing $16 each. Purchases and sales of calculat
otez555 [7]

Answer:

Instructions are listed below.

Explanation:

Giving the following information:

Jessica’s Office Supply, Inc., had 300 calculators on hand on January 1, 2017, costing $16 each.

Purchases and sales of calculators during January were as follows:

January 12: 200 units for $25

J 14: 150 for $17

J 29: 100 for $18

J 30: 150 for $30

According to a physical count, 200 calculators were on hand on January 31, 2017.

FIFO:

Inventory= 150*30 + 50*18= $5,400

COGS= 300*16 + 200*25 + 150*17 + 50*18= $13,250

LIFO:

Inventory= 200*16= $3,200

COGS= 150*30 + 100*18 + 150*17 + 200*25 + 100*16= 15,450

Average cost method:

Average cost= (16 + 25 + 17 + 18 + 30)/5= 21.2

Inventory= 21.2*200= $4,240

COGS= 21.2* 700= $14,840

8 0
3 years ago
Formal communication within a business _____.
labwork [276]

Answer:

The answer is (B) typically follows the same path as the company’s organization chart.

Explanation:

Formal communication in a business refers to a type of communication that is intended to follow a certain agenda or written or expressed verbally in a formal tone. Because of its form and adherence to standards, it usually requires the approval of multiple parties within the organization, and thus follows the same lines as a company’s organization chart.

4 0
2 years ago
Calculate the present value of the following: a-1. Annual payment of $800 for 10 years at 5% interest. (Do not round intermediat
kipiarov [429]

Answer:

a-1 Present value = 6,177.39

a2- Present Value =6,227.79

a3- Choose the payment stream with the highest present value = a2

b1- Present Value=3,353.98

b2-Present Value=2,805.28

b3-Choose the payment stream with the highest present value = b1

Explanation:

a-1 describes an ordinary annuity whose present value is calculated as follows:

Present value =PMT*\frac{[1-(1+i)^-^n]}{i}

where PMT=$800; i= 5%, n= 10

Present value =800*\frac{[1-(1+0.05)^-^1^0]}{0.05} = 6,177.39

a2- Present value =600*\frac{[1-(1+0.05)^-^1^5]}{0.05} = 6,227.79

a3- If I were receiving these payments annually, I would prefer the payment stream with the highest present value ie a2 -Annual payment of $600 for 15 years at 5% interest.

b1- Present value =800*\frac{[1-(1+0.20)^-^1^0]}{0.20} = 3,353.98

b2-Present value =600*\frac{[1-(1+0.20)^-^1^5]}{0.20} =2,805.28

b3- f I were receiving these payments annually, I would prefer the payment stream with the highest present value ie b1- Annual payment of $800 for 10 years at 20% interest.

3 0
2 years ago
A grocery store sells grapes for 1.99 per pound you buy 2.34 pounds of the grapes how much do you pay
kotykmax [81]
The answer to this question would be: $4.66

In this question, the grapes price is $1.99 per pound and you try to buy 2.34 pounds of grapes. Then you need to multiply the price with the weight of grapes. The calculation would be:

total price= price per pound * grapes weight(in pounds)
total price= $1.99/ pound * 2.34 pounds= $4.66
5 0
3 years ago
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