Question

Jay is running late for an important business meeting. As he is boarding a bus to go to work, a man holding a clipboard runs up to him and says, "Wait! Would you like to sign my petition?" Jay frowns and shakes his head at the man, then boards the bus without saying a word. Which function of nonverbal communication is Jay using?
A. Repeating
B. Accenting
C. Complementing
D. Substituting
E. Contradicting

Answer 1

Answer: Option D is the correct answer which is "substituting"

Explanation: Nonverbal communication is using body behavior or body language to relay a message to another person.

Substituting nonverbal communication is the use of body language to pass an information to a person, an example is "facial expression" often used to relay more valid message than speaking out loud, just like how Jay frowned and shook his head which signals to the man he isn't interested in signing his petition rather than saying no outrightly.