The answer to 1 is imagery because the description helps us to better see the thrush through its use of adjectives. The answer to 2 is sight, because we see gray rather than feel gray. The answer for 3 is "is" because "dictionary" is a singular noun, not a plural noun. There is only one dictionary. The answer to 4 is "was" because "tourist" is a singular noun, not a plural noun. There is only one tourist. The answer to 5 is "was" because there is only one Statue of Liberty. It is a singular noun. Remember, the general rule for singular/plural nouns is that plural nouns are usually attached with an "s" at the end. Although there are exceptions, it helps with most nouns.
Hamlet uses the word woman instead of Queen or Gertrude, his mother's name. This word choice demonstrates Hamlet's upset or disappointed tone; he is so upset with her that he cannot even say her name. The exclamation point shows that Hamlet is angry and agitated. Hamlet's use of frailty adds to an angry tone.