Answer:
Behavior
Explanation:
The era has been changed most of the customer is shopping online and if they are found defective in the product, the customer always dials a customer care number by resolving their problem.
For example a customer buys a laptop online and after a few days, customers found hanging issues. Customers will dial a customer care number of that particular brand and get helped from them.
Why the customer is found helped? The simple reason that the executive who represents the brand learns lessons and get trained for behavior and the knowledge of that product from the company. The customer looks behavior of the executive and from this, the customer builds a relationship with a brand.
On the other hand, the calls are being monitored for quality and training purposes.
The correct answer is Singapore. For Plato!
Answer: Return on sales is calculated based on sales volume and not profit
Explanation:
This can be explained by understanding the scenario; the price that discounters pay is lower than any other channel. Discounters have high variable cost, they only pay $52 for the Russel with 41percent return on sales. They also larger fixed costs than the other channels and the return on sales is calculated based on sales volume and not profit.
Answer:
3 times
Explanation:
Times Interest earned is a financial ratio that shows how many times an entity's net income or earnings before interest and taxes can be used to settle the company's interest expense.
It is given as the ratio of earnings before interest and tax to interest expense.
Earnings before interest and taxes is the difference of sales and operating costs.
= $400,000 - $362,500
= $37,500
Hence, the firm's times-interest-earned (TIE) ratio
= $37,500/$12,500
= 3
