Answer:
A. the totality of features and characteristics of a product or service that bears on its ability to satisfy stated or implied needs.
Explanation:
The American Quality Society (ASQ) is the largest community of quality experts in the world. Founded almost 70 years ago, ASQ is a leader in capacity building, individual certification and quality tools for all industries thanks to work. In short, ASQ is a society for all those who are interested in learning and using quality tools and concepts. For this society, the term "quality" is defined as the totality of features and characteristics of a product or service that depends on its ability to meet stated or implied needs.
ice makes our hot stuff cold, it chills us when we feel hot, it melts into water and allows the water cycle to then occur, it's really important and significant in our lives and we should appreciate its presence