One notable feature of this model is the move from referring to people as senders and receivers to referring to people as communicators. This implies that communication is achieved as people both send and receive messages.
Explanation: This means that there is always something positive, and something negative in a situation. There is always a silver lining on every grey cloud. A situation is bad if you look at it negatively, but it will be better once you look at it from a positive perspective.
Answer:
often is the right answer
tell the external force is out to get you.
I got that on my test and that was my answer...
