He would use documents or papers to reach the public.
In the women's Bath, the narrator can see how her grandmother views the world when she bath together with her in the public bath
During that time, she understand more about her grandmother's point of views in every aspect of lives.
I think the most important lesson in the story is you always have to respect other people, no matter how different they are from you, they do what they believe is right and you can let them do it without have to change your principle
I'd say madness, if it means like the crazy kind of mad. I hope this helps!
Surprise is the correct spelling. The answer is C.