It's basically just the teachings of the catholic church.
1) The student may be unaware of the TRUE, UNDERLYING reason why s/he "misbehaved".
2) The student may provide a response that is not a response that the [asker of the question] would be pleased to hear. (e.g. "because I hate [insert name of the person]. ; or, "because that lesson is boring"; or, "because I'm sick and tired of school."
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The answer would be : management
I believe the answer is: Rapport dynamic
rapport dynamic refers to an act to build a positive relationship with other people. This could be done through either helping them out from difficult or awkward situation, by mirroring their movement, or by establishing a common ground with that other individuals.
Answer:
Unnecessary constraints
Explanation:
Unnecessary constraints is when people place a mental block to solving problem. They assume irrelevant information is causing distraction for a solving the problem at hand. Such is what Joan is facing.
