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Makovka662 [10]
3 years ago
13

What is the preferred procedure for putting customers on hold​

Computers and Technology
2 answers:
vesna_86 [32]3 years ago
8 0

Answer/Explanation:

Explain the reason you need to put the caller on hold.

Ask for the person's phone number, in case the conversation is cut off.

Promise to return in a minute—or your best estimate of how long the hold will last. If you think the delay will be longer than a couple of minutes, ask for a number and a time when you can call back.

If, despite your best efforts, the delay is taking longer than anticipated, check in with the caller so that he doesn't feel abandoned. Again, offer to call back, "rather than keep you holding."

When you return to the phone, apologize for the inconvenience and thank the caller for his patience.

Use the caller's name frequently to add a sense of connection.

The first step you can take when putting a caller on hold and making it a satisfying experience is a systematic one. When a caller is on hold, 60 seconds seems like an eternity, so see if you can program the phone system to play music (calming classical or jaunty jazz is best) to break this perception of an interminable wait. Aside from that, however, putting someone on hold in a professional way depends on your behavior. The golden rule to keep in mind is as follows: how would you like to be treated if you were on the other end of the line?

MAKE ME THE BRAINLIEST!!!!!!!!!!!!

Semmy [17]3 years ago
6 0

Answer: Persuading them!!

Explanation:

Maybe have a T.V near the costumers to watch while moving so they can not get bored IDK if your making a store business but this is all I have hope it helps.. plz give me BRAINLIEST!!

I'm 2 brainliest away!..

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Write a program that reads in characters from standard input and outputs the number of times it sees an 'a' followed by the lett
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Following is attached the code that works accordingly as required. It reads in characters from standard input and outputs the number of times it sees an 'a' followed by the letter 'b'. All the description of program is given inside the code as comments.

I hope it will help you!

Explanation:

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3 years ago
Write a program that prompts the user to enter a series of numbers between 0 and 10 asintegers. The user will enter all numbers
Anna71 [15]

Answer:

The program in Python is as follows:

import collections

from collections import Counter

from itertools import groupby

import statistics

str_input = input("Enter a series of numbers separated by space: ")

num_input = str_input.split(" ")

numList = []

for num in num_input:

         if(num.lstrip('-').isdigit()):

                   if num[0] == "-" or int(num)>10:

                             print(num," is out of bound - rejecting")

                   else:

                             print(num," is valid - accepting")

                             numList.append(int(num))

         else:

                   print(num," is not a number")

print("Largest number: ",max(numList))

print("Smallest number: ",min(numList))

print("Range: ",(max(numList) - min(numList)))

print("Mode: ",end = " ")

freqs = groupby(Counter(numList).most_common(), lambda x:x[1])

print([val for val,count in next(freqs)[1]])

count_freq = {}

count_freq = collections.Counter(numList)

for item in count_freq:

         print(item, end = " ")

         lent= int(count_freq[item])

         for i in range(lent):

                   print("#",end=" ")

print()

Explanation:

See attachment for program source file where comments are used as explanation. (Lines that begin with # are comments)

The frequency polygon is printed using #'s to represent the frequency of each list element

7 0
2 years ago
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