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Makovka662 [10]
3 years ago
13

What is the preferred procedure for putting customers on hold​

Computers and Technology
2 answers:
vesna_86 [32]3 years ago
8 0

Answer/Explanation:

Explain the reason you need to put the caller on hold.

Ask for the person's phone number, in case the conversation is cut off.

Promise to return in a minute—or your best estimate of how long the hold will last. If you think the delay will be longer than a couple of minutes, ask for a number and a time when you can call back.

If, despite your best efforts, the delay is taking longer than anticipated, check in with the caller so that he doesn't feel abandoned. Again, offer to call back, "rather than keep you holding."

When you return to the phone, apologize for the inconvenience and thank the caller for his patience.

Use the caller's name frequently to add a sense of connection.

The first step you can take when putting a caller on hold and making it a satisfying experience is a systematic one. When a caller is on hold, 60 seconds seems like an eternity, so see if you can program the phone system to play music (calming classical or jaunty jazz is best) to break this perception of an interminable wait. Aside from that, however, putting someone on hold in a professional way depends on your behavior. The golden rule to keep in mind is as follows: how would you like to be treated if you were on the other end of the line?

MAKE ME THE BRAINLIEST!!!!!!!!!!!!

Semmy [17]3 years ago
6 0

Answer: Persuading them!!

Explanation:

Maybe have a T.V near the costumers to watch while moving so they can not get bored IDK if your making a store business but this is all I have hope it helps.. plz give me BRAINLIEST!!

I'm 2 brainliest away!..

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Read 2 more answers
What formula would you enter in c4 that combines a4 and b4 to get a result like c2
Paul [167]

Available options

=A4&&B4

=A4&" "&B4

="A4"&""&"34"

=A4&""&B4

Answer:

=A4&""&B4

Explanation:

In a Microsoft Excel spreadsheet, to combine the content of two cells into another cell, a user will have to use the command &

Hence, in this case, given that there is no need to have any character or blank space in between the content of the starging cells, which is just A4 and B4, then we have the following technique

1. Select the cell C2

2. Input the command = or +, then select cell A4

3. Input the command &

4. Then select the cell B4

5. Click enter.

Therefore, the answer should appear as =A4&B4.

But from the available options, there is nothing like that, so we pick =A4&""&B4 because it gives the same outcome.

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