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Makovka662 [10]
3 years ago
13

What is the preferred procedure for putting customers on hold​

Computers and Technology
2 answers:
vesna_86 [32]3 years ago
8 0

Answer/Explanation:

Explain the reason you need to put the caller on hold.

Ask for the person's phone number, in case the conversation is cut off.

Promise to return in a minute—or your best estimate of how long the hold will last. If you think the delay will be longer than a couple of minutes, ask for a number and a time when you can call back.

If, despite your best efforts, the delay is taking longer than anticipated, check in with the caller so that he doesn't feel abandoned. Again, offer to call back, "rather than keep you holding."

When you return to the phone, apologize for the inconvenience and thank the caller for his patience.

Use the caller's name frequently to add a sense of connection.

The first step you can take when putting a caller on hold and making it a satisfying experience is a systematic one. When a caller is on hold, 60 seconds seems like an eternity, so see if you can program the phone system to play music (calming classical or jaunty jazz is best) to break this perception of an interminable wait. Aside from that, however, putting someone on hold in a professional way depends on your behavior. The golden rule to keep in mind is as follows: how would you like to be treated if you were on the other end of the line?

MAKE ME THE BRAINLIEST!!!!!!!!!!!!

Semmy [17]3 years ago
6 0

Answer: Persuading them!!

Explanation:

Maybe have a T.V near the costumers to watch while moving so they can not get bored IDK if your making a store business but this is all I have hope it helps.. plz give me BRAINLIEST!!

I'm 2 brainliest away!..

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A sample HTML code that contains headers, paragraph tags, hyperlinks is

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<h3>What is HTML?</h3>

This is the building block of a website and is an acronym that means Hypertext Markup Language.

The HTML code that can be used to add a sample image is: "<img src="pic_Brainly.jpeg" alt="Brainly" width="500" height="333">

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To create a multiple-table form based on the âmanyâ table, tap or click the ____ button on the create tab to create a form in la
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Click on the blank form button. 
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3 years ago
What is the difference between computer architecture and computer organization?
alukav5142 [94]
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3 years ago
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Write the following function without using the C++ string class or any functions in the standard library, including strlen(). Yo
dolphi86 [110]

Answer:

The function in C++ is as follows

int chkInd(string str1, string str2){    

int lenstr1=0;

while(str1[lenstr1] != '\0'){  lenstr1++;  }

int index = 0; int retIndex=0;

for(int i=lenstr1-1;i>=0; i--){

   while (str2[index] != '\0'){

       if (str1[i] == str2[index]){

           retIndex=1;

           break;         }

       else{   retIndex=0;      }

  index++;    }

  if (retIndex == 0){   return i;   }else{return -1;}}

}

Explanation:

This defines the function

int chkInd(string str1, string str2){    

First, the length of str1 is initialized to 0

int lenstr1=0;

The following loop then calculates the length of str1

while(str1[lenstr1] != '\0'){  lenstr1++;  }

This initializes the current index and the returned index to 0

int index = 0; int retIndex=0;

This iterates through str1

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This loop is repeated while there are characters in str2

   while (str2[index] != '\0'){

If current element of str2 and str1 are the same

       if (str1[i] == str2[index]){

Set the returned index to 1

           retIndex=1;

Then exit the loop

           break;         }

If otherwise, set the returned index to 0

       else{   retIndex=0;      }

Increase index by 1

  index++;    }

This returns the calculated returned index; if no matching is found, it returns -1

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