This is mainly opinionated, and since I'm young I may be wrong.
I say it's good to motivate them because then they will do a better job at their task and will make you seem like a good boss/person, especially if it's a decent pay that will keep them being able to live. With the motivation, they might even remember more things (Such as: If you work at a gas station, you remember to upsell people when a deal is going on, whereas unmotivated people forget or just don't want to do it and be lazy). It's the same effect of giving a kid a piece of candy for being good, doing chores, or getting a harder question right.
Although upselling and cross-selling are effective with existing customers, cross-selling is more likely than upselling to<u> A. improve </u><u>customer retention rate</u>.
<h3>What is customer retention?</h3>
Customer retention refers to the ability of an organization or marketer to achieve customer loyalty over time.
When a customer is retained, there is always increased revenue from repeat purchases.
Customer retention increases brand loyalty.
Question Completion with Answer Options:
A. improve customer retention rate.
B. satisfy customer needs
C. provide the information necessary to diagnose reasons for customer defection.
D. increase customer profitability.
Thus, although upselling and cross-selling are effective with existing customers, cross-selling is more likely than upselling to<u> A. improve </u><u>customer retention rate</u>.
Learn more about customer retention at brainly.com/question/11621168
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This indicates that the society is using resources efficiently and effectively. This is because all economies tend to go towards the equilibrium and if they don't, that's bad for the economy.
