Question

Duncan is drafting two e-mails: one for a close friend, and one for a professional colleague. since duncan is digitally literate, he knows that the language and tone of these two e-mails should be __________.

Answer 1

It must be different. Since there are two different audience, whether it is an employer or a fellow worker or even a friend, it is important that you consider your reader before writing any document. Your message will be much more effective if you modify the document to reach your specific audience. The message you wish to express must be written in a way that will effectively reach the reader. The tone that you use to transcribe the document directly affects how the reader will interpret what is said.