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dangina [55]
4 years ago
14

What is the preferred procedure for putting customers on hold​

Computers and Technology
2 answers:
Nookie1986 [14]4 years ago
6 0

Answer/Explanation:

Explain the reason you need to put the caller on hold.

Ask for the person's phone number, in case the conversation is cut off.

Promise to return in a minute—or your best estimate of how long the hold will last. If you think the delay will be longer than a couple of minutes, ask for a number and a time when you can call back.

If, despite your best efforts, the delay is taking longer than anticipated, check in with the caller so that he doesn't feel abandoned. Again, offer to call back, "rather than keep you holding."

When you return to the phone, apologize for the inconvenience and thank the caller for his patience.

Use the caller's name frequently to add a sense of connection.

The first step you can take when putting a caller on hold and making it a satisfying experience is a systematic one. When a caller is on hold, 60 seconds seems like an eternity, so see if you can program the phone system to play music (calming classical or jaunty jazz is best) to break this perception of an interminable wait. Aside from that, however, putting someone on hold in a professional way depends on your behavior. The golden rule to keep in mind is as follows: how would you like to be treated if you were on the other end of the line?

MAKE ME THE BRAINLIEST!!!!!!!!!!!!

kumpel [21]4 years ago
5 0

Answer: Persuading them!!

Explanation:

Maybe have a T.V near the costumers to watch while moving so they can not get bored IDK if your making a store business but this is all I have hope it helps.. plz give me BRAINLIEST!!

I'm 2 brainliest away!..

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Answer:

Following are the code to this question:

for (i = 0; i <3; ++i)//defining loop to print value

{

cout<<runTimes[i]<<endl;//print value

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Explanation:

Full program code to this question:

#include<iostream>//defining header file

using namespace std;

int main() //defining main method

{

const int NUM_ELEMENTS = 5;//defining const integer variable

int runTimes[NUM_ELEMENTS]; //defining integer array

int i;//defining integer variable

for (i = 0; i < NUM_ELEMENTS; ++i)//defining loop to input value

{

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}

cout<<"print three elements value of array: "<<endl;

for (i = 0; i <3; ++i)//defining loop to print value

{

cout<<runTimes[i]<<endl;//print value

}

return 0;

}

Output:

Please find the attachment.

Description:

  • In the above code, an integer const variable "NUM_ELEMENTS" is declared, that assign value "5" which is array size, in the next step, an array "runTimes" is declared.
  • In the next step, for loop is used, that uses an integer variable "i", which is used to input all array elements.
  • In the next line, another for loop is used, which uses "i" variable, which starts from 0 and ends when its value less than 3, inside the loop print method, used that prints 3 array elements.  

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