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jasenka [17]
3 years ago
7

Which sentence illustrates an appropriate tone and vocabulary for a letter of complaint? Your product is completely worthless! T

he XYZ broke the first time I used it. Your new XYZ isn’t worth the package it came in. XYZ should be called WHY instead, because why would anyone want it?
English
1 answer:
olasank [31]3 years ago
7 0

I think that a letter of complaint should not be unnecessarily aggressive or insulting: after all, the people reading it are probably not responsible for the failure, but are just employed by the company.


I would recommend to stay away from the agrressive tone in:

Your product is completely worthless!

Your new XYZ isn’t worth the package it came in.


And of the passive aggressive tone in:

XYZ should be called WHY instead, because why would anyone want it?


So the best answer is:

The XYZ broke the first time I used it.

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