1answer.
Ask question
Login Signup
Ask question
All categories
  • English
  • Mathematics
  • Social Studies
  • Business
  • History
  • Health
  • Geography
  • Biology
  • Physics
  • Chemistry
  • Computers and Technology
  • Arts
  • World Languages
  • Spanish
  • French
  • German
  • Advanced Placement (AP)
  • SAT
  • Medicine
  • Law
  • Engineering
Reil [10]
2 years ago
5

How does relationship marketing affect service customers?a) It reduces the need for interaction between them and the service pro

vider.b) It increases their switching costs.c) It makes service delivery less personalized.d) It reduces stress due to a repetitive purchase process.e) It reduces their need to be dependent on a single service provider.
Business
1 answer:
KiRa [710]2 years ago
4 0

Answer:

The correct answer is B: it increases their switching costs

Explanation:

Relationship marketing is about establishing a long-term bond with consumers. Instead of pursuing a  one-time sale, relationship marketing tries to encourage customer loyalty by providing top of the notch products and services. Relationship marketing is usually not linked to a single product or offer. It involves a company perfecting their business to maximize the value of that relationship for the customer.

Relationship marketing principally requires the improvement of internal methods. The objective is to make the costumers experience to the fullest, meeting their expectations and creating a bond beyond the service itself. When you, as a company, achieve a level of uniqueness to the consumer, the cost of switching companies increases. It is more difficult to find a provider that fulfills your needs and desires.

You might be interested in
The auditor begins selecting controls to test by _______. by understanding the entity and the business and determining the risk
Gemiola [76]

Answer:

by understanding the entity and the business and determining the risk of material fraud or error at the financial statement level.

Explanation:

An auditor refers to an authorized individual who review, examine and verify the authenticity and accuracy of business financial records or transactions.

Internal controls can be defined as the policies, set of rules, and procedures implemented or put in place by an organization to protect its assets, boost efficiency, enhance financial accountability, enforce adherence to company policies and prevent fraudulent behaviors among the employees.

The main purpose of internal controls is to guarantee that loss is eliminated by ensuring that there is an accurate and reliable accounting system.

An internal control involves the timely use of both internal and external sources of auditing or financial reporting and as such enhance the maintenance of accurate and proper financial records which would also improve their operational efficiency.

Hence, internal controls if properly executed helps to increase operational efficiency, protect and safeguard assets, provides accurate financial information, prevents fraudulent or unlawful behaviors, timeliness of financial records and reporting.

In order to start the selection of controls to test, an auditor has to understand the entity and the business, as well as determine the risk of material fraud or error at the financial statement level.

Financial statements can be defined as a document used for the formal communication or disclosure of financial information and statements to present and potential users such as investors and creditors. These includes balance sheet, statement of retained earnings and income statement.

A standard unmodified opinion is an opinion where financial statements are presented free of any misinterpretation, in all material respects, in accordance with standards known as Generally Accepted Accounting Principles (GAAP) to provide a high level of assurance.

The standard unmodified opinion comprises of report title, audit report address, introduction paragraph, managements responsibility, auditor's responsibility, opinion paragraph, audit report date and signature and address of certified public accountant firm.

Additionally, an unmodified opinion on financial statements can be defined as an opinion issued by an auditor stating that there are no material misstatements and this simply implies that the, the financial statement represents a true and fair perspective of the accounting information of a business.

6 0
3 years ago
Your company rents computers to local businesses and schools. You have 4,000 computers with a book value of $185,000. As a resul
andriy [413]

Answer:

47,000

Explanation:

Impairment Loss = Book Value − Fair Value

$180,500 − $133,500 = $47,000

6 0
3 years ago
The balance in Unamortized Discount on Bonds Payable
Irina-Kira [14]

Answer:

Correct option is (a)

Explanation:

Any difference in the amount of par value of bond and the cost at which it was acquired. The organization can either choose to expense the discount or held the same as an asset that is amortized over the years till maturity of bond.

Unamortized discount is the amount that is not yet expensed. The same is reported on the balance sheet as a deduction from face value of bond.

4 0
3 years ago
Saint Petersburg Gambles - You are offered the following gamble based on coin flips. If the first heads occurs on the first flip
makkiz [27]

Answer:

The first reason why people are willing to pay so much less or lower than the expected value is due to the uncertainty of flipping a heads. Heads may never be flipped.

The Second reason they are willing to pay so much less or lower is because the expected value will rarely reach over $10 because player would have to make it to the 5th flip in order to recoup their investment in which most of the players are unwilling and ready to take that risk.

Explanation:

Saint Petersburg Gambles

The first reason why people are willing to pay so much less or lower than the expected value is due to the uncertainty of flipping a heads. Heads may never be flipped.

The Second reason they are willing to pay so much less or lower is because the expected value will rarely reach over $10 because player would have to make it to the 5th flip in order to recoup their investment in which most of the players are unwilling and ready to take that risk.

8 0
3 years ago
After carefully going over your budget, you have determined you can afford to pay $632 per month toward a new sports car. You ca
ZanzabumX [31]

Answer:

I can borrow $24,000

Explanation:

A fix Payment for a specified period of time is called annuity. The discounting of these payment on a specified rate is known as present value of annuity.

The amount of loan can be calculated as follow

PV of annuity = P x [ ( 1- ( 1+ r )^-n ) / r ]

Amount of Loan = $632 x [ ( 1- ( 1 + 1% )^-48 ) / 1% ]

Amount of Loan = $632 x [ ( 1- ( 1.01 )^-48 ) / 0.01 ]

Amount of Loan = $24,000

r = 7.17%

Interest rate is 7.17%

4 0
2 years ago
Other questions:
  • The S&H Mercantile in Luther is the only game in town for a number of items, and tries valiantly to use only the storage spa
    11·1 answer
  • A security professional needs to identify a physical security control that will identify and authenticate individuals before all
    8·1 answer
  • Suppose the required reserve ratio is 8% and the fed purchases $100 million worth of treasury bills from wells fargo. by how muc
    9·1 answer
  • ABC Co. provides the following sales forecast for the next four months: April May June July Sales (units) 590 670 620 710 The co
    8·1 answer
  • Spaceley’s Sprockets has just developed a new product. George Jetson, the Head of Product Development, feels that the product is
    14·1 answer
  • Moody Corporation uses a job-order costing system with a plantwide predetermined overhead rate based on machine-hours. At the be
    9·1 answer
  • Express Delivery is a rapidly growing delivery service. Last year, 80% of its revenue came from the delivery of mailing "pouches
    12·1 answer
  • Assume that you have entered into a swap agreement for a notional of 100M USD under which every 6 months you agree to pay LIBOR
    5·1 answer
  • Rolling Hills Golf Course is planning for the coming golfing season. Investors would like to earn a 10% return on the company's
    13·1 answer
  • Lendell Company has these comparative balance sheet data: Additional Information for 2017: Net income was $25,000. Sales on acco
    12·1 answer
Add answer
Login
Not registered? Fast signup
Signup
Login Signup
Ask question!