Answer: The correct answer would be : "The first excerpt illustrates an internal conflict, while the second excerpt illustrates an external conflict."
I hope that this helps you !
Introduction
a) Introduce a topic
b) State a thesis
II. Body. Paragraph-1
a) Write a topic sentence (the argument for your thesis)
b) Support this argument: data, facts, examples
c) Explain how they relate to your thesis
III. Body. Paragraph-2
a) Write a topic sentence (another argument for your thesis)
b) Support this argument: data, facts, examples
c) Explain how they relate to your thesis
IV. Body. Paragraph-3
a) Write a topic sentence (another argument for your thesis, or a counterargument)
b) Support this argument, or explain why the counterargument doesn’t work: data, facts, examples
c) Explain how they relate to your thesis
V. Conclusion
a) Summarize all main points
b) Restate your thesis
c) Add a call to action: what you want readers to do after reading your essay