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I would say ....Hi friend, i hope you are doing well. stay safe, and wash your hands!!
Answer:
Twist Ending.
Explanation:
Since the question is asking about something that is "unexpected" and "resolves the conflict" (like an ending usually does), the logical answer would be Twist Ending.
Answer:
It can build trust or ruin trust.
Explanation:
If you were to just keep your grades up or never lie to your parents or keep your room clean or never have an attitude and just listen then those things could go far and would so much trust and respect in a relationship. That was just an example.
I believe it would be in the 3rd sentence